Welcome to www.palmyrabrands.be, the website that is brought to you by Palmyra Brands NV.

Palmyra Brands NV, with registered office at Selsaetenstraat 50B, B-2160 Wommelgem, is responsible for the processing of personal data as shown in this privacy statement.
Our contact details are as follows:

Selsaetenstraat 50B 
B-2160 Wommelgem 
Tel: +32 (0)3 454 40 91 

This privacy statement is issued in order to provide clear and transparent information on the processing of your personal data when visiting and using our website. 

1.

The personal data that we process
Palmyra Brands NV processes your personal data because you use our services and/or because you have provided them to us via e-mail or a contact form on our website.

Below is an overview of the personal data we process via the contact form:

• E-mail address :

• Any other personal details that you provide to us in your message

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As a result of your use of our website, we also process the following details: 

• IP address

• Details about your activity on our website

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For a clarification on the processing of your personal data, please consult our cookie statement. 

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2.
Special and/or sensitive personal data that we process
We do not process any special and/or sensitive personal data via our website, such as data concerning religion or belief, race, political preference or health. 

This website and the services that are offered are not targeted at persons under the age of 16 and Palmyra Brands NV does not intend to collect data about website visitors who are younger than 16 unless they have the consent of parents or guardians. 

However, we cannot check if a visitor is older than 16. We encourage parents to be involved in their children's online activities in order to prevent information about children being collected without parental consent. 

If you believe that we have collected personal information about a minor without this permission, please contact us via  [KDT1] and we will delete this information.

 

3.
For what purpose and on what basis do we process personal data 
Palmyra Brands will process the data that you entered via the online contact form or that were provided to us via your e-mail in order to be able to respond adequately to your request, either by e-mail or, if necessary, by telephone.

 
By voluntarily supplying these details, you are consenting to these data being processed in relation to the fulfilment of your request and the provision of information about our services.

Palmyra Brands NV also processes personal data if there is a statutory obligation to do so, such as data that we need for fiscal purposes. 

If the data is supplied to third parties, we ensure that there are guarantees in place to protect your details. 

 

4.
Automated decision-making
Palmyra Brands NV never takes decisions on the basis of automated processing regarding issues which could have (significant) consequences for persons. This concerns decisions that are taken by computer programmes or systems, without a person being involved (e.g. an employee from Palmyra Brands NV).

 

5.
How long do we store personal data
Your data will not be retained for longer than necessary for the realisation of the objectives for which it was originally obtained and this for a maximum of 5 years, so long as Palmyra Brands NV is not legally obliged to retain the data for any longer. 

 

6.
Sharing personal data with third parties
To protect your privacy, we shall only pass your data to third parties if this is necessary in order to fulfil your request or demand.  

We shall ensure that third parties to whom we supply the data provide guarantees that your data will be processed in a secure manner so that your privacy is guaranteed.

In principle, we will not provide any data to third parties outside the European Union. However, if this is necessary in order to fulfil your request or demand, we shall ensure that the same level of security is offered, as per the European Union.

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7.
Cookies, or similar technologies, that we use
Palmyra Brands NV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser on your computer, tablet or smartphone when you first visit this website.

These cookies ensure that the website works properly and remembers, for example, your preferences. 

They are also used to ensure the website works properly and is optimised. During your first visit to our website, you will have been notified about these cookies and asked for your consent for them to be placed. On our website, you can also find a separate cookie statement.   

                                                                                                      

8.

Reviewing, changing or deleting data
You are entitled to review, correct or delete your personal details. 

In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Palmyra Brands NV, and you have the right to data portability. 

This means that you can submit a request to us to send the personal information that you supplied to us, in a computer file, to you or another organisation named by you. 

You can send a request for review, correction, deletion, data transfer of your personal data or request to withdraw your consent or object to the processing of your personal data to info@palmyrabrands.com. 

In order to ensure that the request for review is submitted by you, we ask that you attach a copy of your ID card to your request. 

In this copy, please redact the photograph, card number and identification number from the state register. You must do this to protect your privacy. 

We will respond to your request as quickly as possible, but within four weeks. 

Palmyra Brands NV would like to point out that you have the option to submit a complaint to the Data Protection Authority, Rue de la Presse 35, B-1000 Brussels.

 

9.
How do we protect your personal data
Palmyra Brands NV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

 
If you have the impression that your data is not properly secured or there are indications of misuse, please contact us through our customer service or via  info@palmyrabrands.com

Palmyra Brands NV does not sell your details to third parties.

We only pass your information to third parties if it is necessary in order to fulfil your request or demand, for the execution of our agreement with you or to comply with a legal obligation.

When Palmyra Brands NV supplies your personal data to a third party, Palmyra Brands NV will take the necessary steps to ensure that the third party's access is limited to the data that the third party needs in order to fulfil its task.

With companies that process your data on our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.